If you need to return an item, send an email to or simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). et Cie, S.C.A., 22-24 Boulevard Royal L-2449, Luxembourg.You may return most new, unopened items within 14 days of delivery for a full refund. PayPal Credit is a trading name of PayPal (Europe) S.à.r.l. If you are approved you can complete your purchase immediately Representative example: Representative 19.9% APR (variable) Purchase rate 19.9% p.a. Apply for PayPal Credit and get an instant decision.Checkout with PayPal and choose PayPal Credit.Spend £99 or more and enjoy 0% interest for 4 months on your purchase. It’s a credit limit that’s attached to your PayPal account which you can use for your online purchases. PayPal Credit is like a credit card, without the plastic. We may not able to price match the item but there are other ways we can bring better value to your potential purchase.Unfortunately, we can’t price match if you’re using a finance plan.We don’t price match against other trade sites.The product must be in stock with the competitor and available for delivery within 10 days.The product on our competitor’s site needs to be exactly the same as the one on our site.We only price match against websites from retailers in the UK.That’s why we’ll make it in our best interest to offer you the very best option should you find them cheaper. We’re always looking for the best price, even if we’re saving a couple of pounds. If your product develops a fault within 30 days of purchase, please return with proof of purchase and we’ll exchange or refund it.Īsk us how we can offer you more value for your money. Returning your product because it has a fault: Please be aware that we’ll only process your refund once the item has been returned to and checked by our specialist this can take up to 14 days. We do ask when returning to use a reputable courier with a tracking service and the item to be fully insured. Please return your item unused and in original condition (as it was received by you) with proof of purchase within 14 days, and we’ll give you an exchange or refund. Before coming in to collect please call or email us to ensure stock is available.įor more information regarding delivery please see our delivery page. That’s why we offer you the option to order online and collect in-store. Sometimes you’ll want something even quicker than we can deliver. If you have specific delivery/order instruction you can write these in the order notes at checkout. Should there be any delay or an issue with stock availability we will contact you asap. We aim to deliver your product within 3-5 working days.
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